Who We Are

About Duckhub AI

At Duckhub AI, we believe every business in Malaysia—big or small—deserves access to the power of artificial intelligence.

We are a team of innovators, engineers, and AI specialists passionate about helping businesses work smarter. Our mission is simple: to make AI chatbots and automation tools affordable, practical, and impactful for SMEs, startups, and enterprises across Malaysia.

Unlike many global solutions, our platform is built with Malaysia in mind, from multi-language communication (English, Bahasa Melayu, Mandarin) to integrations with everyday tools like WhatsApp, Instagram, and Facebook.

By blending AI-driven automation with a people-first approach, we help businesses connect better, grow smarter, and make every customer feel valued.

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Our Values

The principles that guide everything we do and every solution we create.

Time Management

We help businesses reclaim valuable time by automating repetitive customer support tasks, allowing teams to focus on what truly matters for growth and innovation.

Full Control

Your chatbot, your rules. We provide complete customization and control over your AI assistant, ensuring it perfectly aligns with your brand voice and business processes.

Innovation

We continuously push the boundaries of AI technology, developing cutting-edge solutions that stay ahead of industry trends and customer expectations.

Reliability

Dependable 24/7 performance you can trust. Our AI solutions are built for consistency and reliability, ensuring your customers receive quality support around the clock.

Our Team

A diverse group of AI specialists, engineers, and business strategists united by our passion for innovation.

CEO

Alex Lim

CEO

CTO

Duxton Lim

CTO

CMO

Richard Lim

CMO

COO

Glynnis Lim

COO

Ready to get started?

Join hundreds of businesses that have already transformed their customer experience with Duckhub AI.